Location: Zamalek, Cairo, Egypt
Department: People & Culture
Employment Type: Full-Time
Experience: 7–10 Years

About Axis

Axis is an Egyptian fintech company focused on making financial services simpler, smarter, and more accessible through innovative digital solutions.

About the Role

Axis is looking for an experienced and hands-on People Operations Team Leader to lead our People Operations team, ensure compliance with Egyptian Labor Law and Social Insurance regulations, and drive operational excellence across all employee lifecycle processes.

The ideal candidate will have strong expertise in personnel administration, labor law compliance, social insurance, HRIS management, medical insurance, and people analytics, combined with proven team leadership experience.

This role will be responsible for establishing efficient processes, maintaining accurate employee data, managing statutory compliance, and delivering reliable people insights to support business decisions.

Key Responsibilities

• Lead, coach, and develop the People Operations team, establishing clear objectives, KPIs, workload allocation, and performance standards.

• Develop and manage a comprehensive compliance calendar covering weekly, monthly, quarterly, and annual statutory requirements and deadlines.

• Oversee and review all People Operations activities, including employee records, employment contracts, statutory filings, payroll reconciliations, and HR reports.

• Develop and implement standard operating procedures (SOPs) to ensure consistency, efficiency, and compliance across People Operations processes.

• Ensure accuracy and integrity of employee master data and HRIS records, maintaining full alignment with payroll information.

• Lead HRIS implementation, system enhancements, data migration, payroll integration, and process automation initiatives.

• Oversee the employment contract lifecycle, including contract preparation, renewals, probation tracking, and compliance with applicable labor regulations.

• Manage and continuously improve end-to-end onboarding and offboarding processes, ensuring timely completion of all documentation, registrations, clearances, and final settlements.

• Ensure full compliance with Egyptian Labor Law No. 14 of 2025, Social Insurance Law, and applicable Labor Office requirements.

• Oversee Social Insurance registrations, deregistrations, insurable wage calculations, and statutory submissions, including Forms 1, 2, and 6.

• Act as the main point of contact with the National Organization for Social Insurance (NOSI) and Labor Office authorities, managing inspections, inquiries, and regulatory requirements.

• Ensure accurate and timely submission of Labor Office reports, employee census records, statutory fund contributions, and other mandatory filings.

• Lead the preparation, implementation, and official approval of internal work regulations, disciplinary regulations, and other legally required employment policies.

• Manage group medical insurance administration, including provider relationships, policy renewals, negotiations, employee additions and deletions, claims, and reimbursements.

• Monitor medical insurance costs, reconcile membership records and invoices, analyze utilization, and oversee employee wellness initiatives.

• Develop and deliver monthly People Operations dashboards covering headcount, turnover, retention, leave balances, medical insurance costs, and compliance status.

• Monitor regulatory changes and proactively update internal policies, procedures, and operational controls.

• Collaborate with Payroll, Finance, Legal, IT, and department heads to ensure effective People Operations service delivery.

• Identify operational risks, resolve complex employee cases, and implement process improvements to enhance efficiency, compliance, and employee experience.

Qualifications & Requirements

• Bachelor's degree in Business Administration, Commerce, Law, Human Resources, or a related field.

• 7–10 years of experience in HR / People Operations within Egypt, including at least 2 years in a team leadership role.

• Extensive hands-on experience in Personnel Administration, Social Insurance, and Labor Office procedures is mandatory.

• Expert knowledge of Egyptian Labor Law No. 14 of 2025, Social Insurance Law, and applicable employment regulations.

• Proven experience managing Social Insurance Forms 1, 2, and 6, insurable wage calculations, and electronic government transactions.

• Demonstrated experience managing end-to-end onboarding, offboarding, employment contracts, and employee personnel files.

• Proven experience drafting internal work and disciplinary regulations and coordinating their official approval.

• Strong experience managing group medical insurance policies, provider negotiations, claims, and cost optimization.

• Hands-on experience implementing or administering HRIS platforms, including employee data management and payroll integration.

• Advanced Microsoft Excel skills, with strong experience in data reconciliation, reporting, and people analytics.

• Strong leadership, coaching, organizational, problem-solving, and stakeholder management skills.

• Ability to manage multiple priorities, meet statutory deadlines, and maintain high standards of accuracy and confidentiality.

• Fluency in Arabic and strong written and spoken English.

Preferred Qualifications

• Professional HR certifications are an advantage.

• Previous experience in fintech, banking, financial services, or a fast-growing organization.

• Experience developing people analytics dashboards and automating HR processes.

Perks of Working @ Axis

• Competitive salary package.

• Medical insurance for you and your family.

• Life insurance.

• Subsidized gym membership.

• Competitive leave policy and flexible PTO.

• Extended maternity and paternity leave.

• Professional development and career growth opportunities.

• Opportunity to work in a fast-growing fintech company.