Location: Zamalek, Cairo, Egypt
Department: Risk Management
Employment Type: Full-Time
Experience: 7–10+ Years

About Axis

Axis is an Egyptian fintech company focused on making financial services simpler, smarter, and more accessible through innovative digital solutions.

Role Overview

Axis is looking for an experienced Operational Risk Manager with a strong banking background to develop, implement, and oversee the company's operational risk management framework.

The ideal candidate will have extensive experience in banking operational risk, risk assessment, internal controls, incident management, and regulatory risk management, with a strong understanding of Central Bank of Egypt (CBE) requirements.

This role will focus on identifying, assessing, monitoring, and mitigating operational risks across Axis's business activities, including digital financial services, payment operations, technology platforms, and banking partnerships.

Key Responsibilities

• Develop, implement, and continuously enhance Axis's Operational Risk Management Framework, policies, procedures, and internal controls.

• Identify, assess, monitor, and mitigate operational risks across business functions, products, processes, systems, and third-party relationships.

• Lead Risk and Control Self-Assessments (RCSA) and maintain operational risk registers and mitigation plans.

• Establish, monitor, and report Key Risk Indicators (KRIs), risk appetite thresholds, and operational risk dashboards.

• Conduct operational risk assessments for existing processes, new products, digital financial services, and business initiatives.

• Evaluate the effectiveness of internal controls, identify control weaknesses, and recommend corrective actions.

• Manage operational risk incidents, loss events, near misses, and Root Cause Analysis (RCA), ensuring timely resolution and remediation.

• Assess operational risks related to payment processing, financial transactions, reconciliations, settlements, customer onboarding, and banking integrations.

• Monitor technology-related operational risks, third-party risks, outsourcing arrangements, and critical service dependencies.

• Support Business Continuity Management (BCM), Business Impact Assessments (BIA), disaster recovery planning, and operational resilience initiatives.

• Ensure operational risk management practices align with applicable Central Bank of Egypt (CBE) regulations and relevant financial services requirements.

• Collaborate with Compliance, Internal Audit, Legal, Technology, Information Security, and Operations teams to strengthen risk governance and internal controls.

• Support regulatory inspections, internal audits, risk assessments, and the closure of identified findings.

• Prepare operational risk reports, incident analyses, and risk recommendations for senior management and relevant governance committees.

• Promote a strong risk awareness culture and provide operational risk guidance and training to business teams.

Qualifications & Requirements

• Bachelor's degree in Finance, Banking, Accounting, Business Administration, Economics, Risk Management, or a related field.

• 7–10+ years of experience in Operational Risk Management, with previous hands-on experience within an Egyptian bank being mandatory.

• Strong knowledge of CBE regulations, banking operational risk requirements, and financial services risk management practices.

• Proven experience in RCSA, KRIs, operational risk registers, incident management, loss event reporting, and Root Cause Analysis.

• Strong understanding of internal controls, risk governance, and the Three Lines Model.

• Experience assessing operational risks across banking operations, payment services, financial transactions, and digital financial products.

• Knowledge of Business Continuity Management, operational resilience, third-party risk, and outsourcing risk.

• Experience supporting regulatory inspections, internal audits, and risk remediation initiatives.

• Strong analytical, problem-solving, communication, and stakeholder management skills.

• Ability to work independently and collaborate effectively with senior management and cross-functional teams.

• Excellent command of Arabic and English.

• Professional certifications such as FRM, PRM, CRMA, or relevant risk management qualifications are an advantage.

• Previous experience in fintech, digital banking, or payment services is highly preferred.

Perks of Working @ Axis

• Competitive salary package.

• Medical insurance for you and your family.

• Life insurance.

• Subsidized gym membership.

• Competitive leave policy and flexible PTO.

• Extended maternity and paternity leave.

• Professional development and career growth opportunities.

• Opportunity to work in a fast-growing fintech company.